Who is responsible if something goes wrong on a crewed yacht charter booked through a broker?
If something goes wrong on a crewed yacht charter booked through a broker, the yacht’s owner is responsible under the charter contract, and the broker is the one who holds the owner to it. The CYBA and MYBA agreements used across the Caribbean are signed between the guest and the owner, not the broker. The broker signs as stakeholder: the deposit and balance sit in a client account until the charter begins, so an owner who fails to deliver has never touched the money. Once aboard, the captain answers for safety, navigation and the crew. A cancelled boat, a breakdown or a crew change each carries a written remedy, a comparable substitute yacht or a pro-rata refund. Consequential costs are excluded, which is why flights and hotels belong to travel insurance. What a broker adds is leverage. One broker places guests with dozens of owners every season, and owners know it. How a charter broker works explains the structure.